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Valet Parking

Privacy Notice

Last Updated: 28th February 2026 

 

ZMAJ System Pty Ltd (“ZMAJ”, “we”, “our”) is committed to protecting personal information in accordance with applicable data protection laws, including the Australian Privacy Act, the EU General Data Protection Regulation (GDPR), and relevant U.S. state regulations where applicable.

This Privacy Notice explains how we collect, use, store, and safeguard information in connection with our website and cloud-managed parking infrastructure solutions.

Information We Collect

Personal Information

We may collect:

• Contact details submitted through enquiry forms (name, email address, phone number)
• Vehicle registration numbers captured via ANPR systems (where deployed)
• Transaction data necessary for parking payment processing

Vehicle registration data is processed strictly for operational enforcement, transaction validation, and compliance purposes.

Non-Personal Data

We may automatically collect certain technical information when you visit our website, including:

• IP address
• Browser and device type
• Operating system
• Pages visited and usage patterns
• Cookies and similar tracking technologies

This information is used to improve website performance, reliability, and user experience.

Information From Third Parties

• If you choose to link your account on the Site with a third-party service

(e.g., social media), we may collect information from that service in accordance with your settings on that service.

How We Use Your Information

We use collected information to:

• Operate and maintain parking infrastructure systems
• Process lawful parking transactions
• Respond to enquiries and support requests
• Improve system reliability, analytics, and security
• Comply with legal and regulatory obligations

We do not sell personal information.

Sharing Your Information

We may share your information with:

Service providers who support hosting, payment processing, or analytics
• Regulatory or government authorities where required by law
• Business partners where necessary to deliver contracted services

All third parties are required to handle information in accordance with applicable data protection laws.

Your Rights and Choices

Depending on your location and local laws (e.g., GDPR in the EU, CCPA in California), you may have the following rights:

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction or deletion
• Object to certain processing activities
• Withdraw consent where applicable

Requests can be made via the contact details below.

Data Retention

ANPR records and transaction data are retained only for the minimum period required by law, contractual obligations, or enforcement policy. After this period, data is securely deleted or anonymized.

Website enquiry data is retained only as long as necessary to respond to requests or maintain legitimate business records.

Security Measures

We implement administrative, technical, and physical safeguards designed to protect personal information.

Our infrastructure operates within secure cloud environments using:

• Encryption in transit and at rest
• Role-based access controls
• Multi-factor authentication
• Audit logging and monitoring

Access to sensitive data follows least-privilege principles.


 

International Data Transfer

Where applicable, data may be hosted in region-specific cloud environments (e.g., Australia, European Union, or United States) in accordance with client requirements and regulatory obligations.

Where cross-border transfers occur, appropriate safeguards are implemented to ensure compliance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors.

 

Third Party Link

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party services.

Update To This Privacy Policy

We may update this Privacy Notice periodically to reflect operational or legal changes. Updates will be posted on this page with a revised “Last Updated” date

Contact Us

For privacy-related enquiries or data requests:

By using the Zmaj website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as outlined above.

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